Transportation Career Development Specialist

2 days ago


Hebron, Kentucky, United States Ryder System Full time

Ryder System, a leading logistics company, offers an exciting opportunity for recent graduates to start their career in transportation management. As an Operations Management Trainee, you will be part of a dynamic team that drives business growth and excellence.

Compensation: The estimated salary for this role is between $51,000 and $54,000 per year, depending on experience and qualifications.

About the Job:

The Operations Management Trainee (OMT) program is an 18-month structured training program designed to develop leadership and operational knowledge. You will work collaboratively with different teams to gain insights into the business, processes, and strategies to align with customer retention, operational excellence, and metrics.

You will have the opportunity to utilize your problem-solving skills to help make informed business decisions. With support, mentorship, and training from your managers and fellow team members, you will be prepared to take the next step in a successful career.

This role is ideal for individuals who are detail-oriented, have excellent communication skills, and are able to multitask effectively. You should also be capable of prioritizing work, working independently, and as part of a team.

Responsibilities:

  • Responsible for customer relationship activities, including quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.
  • Manage running costs and maintenance overheads, ensuring policy and processes are followed to optimize running costs and maintenance overhead.
  • Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
  • Ensure accurate PM scheduling and follow-up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Requirements:

  • Bachelor's degree required.
  • One (1) year or more customer service with issues resolution experience preferred.

Benefits:

Ryder System offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. You will also receive paid time off for vacation, illness, bereavement, family, and parental leave, as well as a tax-advantaged 401(k) retirement savings plan.

Ryder System is proud to be an Equal Opportunity Employer and Drug-Free workplace. We welcome applications from diverse candidates and are committed to creating an inclusive environment.



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