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Patient Care Specialist
2 months ago
Patient Care Specialist
As a Patient Care Specialist at Planned Parenthood Action Fund Inc, you will serve as the primary liaison for patients, ensuring a welcoming and supportive interaction with our organization. Your role is crucial in creating a positive atmosphere for both internal and external stakeholders by delivering professional, efficient, and compassionate service.
Key Responsibilities:
- Respond to incoming calls and effectively manage patient inquiries, including appointment scheduling.
- Provide patients with clear and accurate information regarding services and appointments.
- Gather essential information to facilitate appropriate appointment scheduling.
- Proactively identify and offer the earliest available appointment options across various locations.
- Inform patients about financial assistance programs and the associated costs of services.
- Collect necessary demographic and billing details, ensuring compliance with relevant guidelines.
- Offer general health and contraceptive information while maintaining confidentiality and sensitivity.
- Assist in problem-solving and direct inquiries to the appropriate medical personnel, documenting interactions for follow-up.
- Demonstrate proficiency in electronic health records and other relevant technologies.
- Fluency in additional languages is advantageous.
- Previous experience in healthcare settings is preferred.
Benefits:
Planned Parenthood Action Fund Inc offers a comprehensive benefits package, including:
- Generous paid time off and holiday schedule.
- Medical, dental, and vision coverage options for you and eligible dependents.
- Flexible spending accounts (FSA) and health savings accounts (HSA).
- Short and long-term disability coverage, along with basic life and accidental death & dismemberment insurance.
- 401(k) retirement plan with employer contributions after one year of service.
All positions require proof of immunization or immunity to specific communicable diseases and tuberculosis testing, in accordance with health regulations.
At Planned Parenthood Action Fund Inc, we are dedicated to providing exceptional care and advocacy for sexual and reproductive health. We pride ourselves on our inclusive approach, ensuring that all individuals receive the support they need, regardless of their background or circumstances.
We are committed to fostering diversity, equity, and inclusion within our workforce, believing that a variety of perspectives enhances our impact. We encourage candidates from all backgrounds to consider joining our team.
