Morning Sales and Customer Service Associate

4 days ago


Greenville, North Carolina, United States Nothing Bundt Cakes Full time
Company Overview:
    At Nothing Bundt Cakes, we are passionate about creating a warm and welcoming work environment that brings joy to our guests and our communities. We are committed to helping make every celebration sweeter.

Job Description:
    As a Morning Customer Service/Sales Associate at Nothing Bundt Cakes, you will be the first point of contact for our guests, creating a memorable experience and leaving a positive impression. You will be responsible for greeting walk-in and phone guests with genuine warmth and helpful enthusiasm, following our Sweet Steps of Service to create a superior guest experience.

Responsibilities:
  • Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm.
  • Maintain strong product knowledge to educate guests on cake distinction, size, and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggest additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
  • Process guest orders efficiently and accurately utilizing the point-of-sale system.
  • Uphold a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
  • Replenish retail merchandise and cake display case to ensure a strong visual presentation.

Requirements:
  • Applicants must be 16 years of age or older.
  • Previous guest service experience at a bakery, restaurant, or retail store is a plus.

Compensation: $10.00 - $13.00 per hour

Work Availability:
We can be flexible to work various shifts, including early mornings, evenings, Saturdays, and minimal holidays as needed.

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