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To-Go Specialist

2 months ago

West Palm Beach, Florida, United States Miller's Ale House Restaurants Full time

About the Role

We are seeking a highly motivated and customer-focused To-Go Specialist to join our team at Miller's Ale House Restaurants. As a To-Go Specialist, you will play a critical role in ensuring our guests have a pleasant and smooth pick-up experience.

Key Responsibilities

  • Provide exceptional customer service to guests, addressing their needs and ensuring their satisfaction.
  • Prepare and package food and beverages for pick-up, maintaining high standards of quality and presentation.
  • Operate the point-of-sale system, handling cash and credit transactions accurately and efficiently.
  • Work collaboratively with other team members to ensure seamless service and meet guest needs.
  • Maintain a clean and organized work area, adhering to safety and sanitation protocols.
  • Communicate effectively with management and team members to ensure smooth operations and address any issues that may arise.

Requirements and Qualifications

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
  • Strong communication and interpersonal skills, with a focus on providing excellent guest service.
  • Ability to lift up to 20 pounds and stand for extended periods.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a focus on teamwork and guest satisfaction.
  • Opportunities for professional growth and development.

Physical Demands

The To-Go Specialist is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

  • Remaining standing for extended periods.
  • Bending, squatting, and lifting up to 20 pounds for short distances.
  • Ability to work in a fast-paced environment with varying noise levels.