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Healthcare Access Specialist

2 months ago


Victorville, California, United States Prime Healthcare Full time
About Prime Healthcare

Prime Healthcare is a leading healthcare organization dedicated to delivering high-quality patient care and exceptional service. Our team of dedicated professionals is committed to our core values of quality, compassion, and community.

Job Summary

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Desert Valley Hospital. As a Patient Services Representative, you will be responsible for providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Greet patients and families, providing a warm and welcoming environment
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination
  • Schedule appointments and manage patient flow to minimize wait times
  • Provide administrative support to healthcare teams, including data entry and record-keeping
  • Assist with patient education and support to promote health and wellness
Requirements
  • High School diploma or equivalent required
  • Minimum one year experience in customer service or healthcare setting
  • Current BCLS certification
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance