Senior Business Analyst

2 weeks ago

Muscatine, United States HNI Full time
About the Role

We are seeking a highly skilled Business Analyst to join our Web and Digital Team at HNI Corporation. As a Business Analyst, you will play a critical role in driving the growth of our company by leading requirements gathering, discussing design, planning user acceptance testing, and implementing web and digital projects.

As a key member of our team, you will analyze our business processes and identify opportunities for improvement and customization through incremental changes using our agile process. You will also assist in translating requirements for development and partnering with them in understanding the technical solution.

In addition to supporting the business and being the bridge between business requirements and technical solutions, this role will help mentor and lead our junior members through modern agile processes.

Key Responsibilities
  • Understand business needs and propose the best implementation strategy
  • Strong understanding of current and future eCommerce and CMS capabilities and limitations, and clearly communicate those to customers and make recommendations to leverage applicable features
  • Demonstrate eCommerce and CMS capabilities by implementing Proof of Concept pilots and producing supporting documentation
  • Responsible for identification and inventory of customer process pain points, other requirements, and gaps in best practices
  • Conduct requirements and facilitate solution concept workshops
  • Lead and facilitate business process analysis and automation discussions
  • Create detailed design and configuration specification
  • Lead and conduct analysis of systems specifications and use analysis/diagramming tools to represent business/technical processes
  • Provide user experience modeling/wireframes
  • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage eCommerce and CMS functionality
  • Lead testing practices and heavy involvement in user acceptance test planning
  • Maintain collaborative relationships with external vendors to achieve project goals, where necessary
  • Ability to walk Business and Development teams through wireframes and prototypes to convey refinement of business requirements
  • Participate in the creation and management of team best practices, standards, and policies
  • Ability to communicate with various stakeholders across the organization
  • Mentor junior Business Analysts in completing their job duties and building team skillsets and agile mindset
Requirements
  • 5+ years experience as a Business Analyst or Systems Consultant for a professional services consulting organization
  • 3+ years experience in Quality Assurance
  • 3+ years experience with troubleshooting and application support
  • 3+ years experience with technical documentation and requirements writing
  • 3+ years CMS technologies (Drupal preferred, not required)
  • 3+ years Digital Asset Management technologies (Acquia DAM and Cloudinary preferred)
  • 1+ years eCommerce technologies (not required)
  • 3+ years experience in facilitating joint application development design sessions
  • 3+ years experience in indirectly managing development tasks or previous development work
  • 3+ years experience working on projects with data migration, system integration, and custom applications
  • Knowledge of Cloud implementations and management preferred
  • Understanding of System Release Management, Implementation & Adoption
  • 3+ years experience in communicating project/program status, risks, and mitigations to internal stakeholders and sponsors
  • Experience with Agile delivery methodologies (SAFe)
  • Experience with A Visualization tool for wireframing, collaboration, and prototyping like Figma, Canva, or Adobe XD
About HNI Corporation

HNI Corporation is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

How we act today protects how we live tomorrow.

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay. To learn about all the benefits HNI has to offer, visit our website.

We also invite you to visit our website to learn more about our company and our commitment to diversity, equity, and inclusion.

Our company endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at or via email at [email protected].

The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).

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