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Customer Service Representative

2 months ago

Orange Park, Florida, United States VCA Animal Hospitals Full time

About VCA Animal Hospitals

We are a leading provider of veterinary care, dedicated to delivering exceptional service and care to our patients and their owners. Our team of experienced professionals is committed to providing a safe and welcoming environment for all.

Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As the face of VCA, you will be responsible for setting the tone for our practice and building trust with our clients. Your duties will include:

  • Greeting and assisting clients
  • Scheduling and confirming appointments
  • Processing payments and managing medical records
  • Providing excellent customer service and support
  • Maintaining a clean and organized workspace

What We Offer

We offer a competitive compensation package, including medical, dental, and vision insurance, as well as paid vacation and sick time. Our comprehensive benefits package also includes 401(k) matching and tuition reimbursement. We are proud to be an Equal Opportunity Employer and welcome applications from diverse candidates.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality and handle sensitive information

Why Work for VCA?

We are committed to providing a positive and supportive work environment, where you can grow and develop your skills. Our team is passionate about delivering exceptional care and service to our clients and their pets. If you are a motivated and compassionate individual who is dedicated to providing outstanding customer service, we encourage you to apply for this exciting opportunity.