Industrial Maintenance Specialist

4 days ago


Baltimore, Maryland, United States Filamatic Full time
Role Overview

The ideal candidate will have strong technical skills, excellent communication abilities, and a customer-centric approach. As an Industrial Maintenance Specialist, you will be responsible for providing top-notch service to customers, ensuring their equipment is running efficiently and effectively.

This role involves travel, approximately 75% to 100%, with opportunities based out of Filamatic Headquarters in Baltimore, MD. For seasoned professionals, remote work may be considered.

Responsibilities
  • Diagnose and repair technical issues onsite, as well as assist with predictive and preventive maintenance schedules.
  • Provide consultation services to optimize the performance of customers' machinery investments.
  • Train equipment operators and maintenance personnel on machine operations and troubleshooting techniques.
  • Grow Filamatic's presence within the customer base through capturing new aftermarket service, parts, and retrofit business, while identifying and countering competitive threats.
  • Act as the voice of the customer, representing their interests in interactions with other company departments (e.g., Applications, Sales, Engineering, Operations).


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