Sales and Customer Service Representative

1 week ago


Greenwood, Indiana, United States Forever 21 Full time

Overview

Forever 21 is a dynamic fashion retailer offering the latest trends at affordable prices. As a Sales and Customer Service Representative, you'll be part of a fast-paced team dedicated to delivering exceptional customer experiences.

Job Summary

We're seeking a highly motivated individual to join our sales floor as a Fashion Retail Team Member. This role involves responding to customer inquiries, assisting with merchandise selection, and using basic selling techniques to engage with customers.

Key Responsibilities

  • Immediately respond to customer inquiries and needs;
  • Assist in the location, availability, and selection of merchandise;
  • Use basic selling techniques to engage with the customer;
  • Introduce current sales, promotions, credit card applications, and other brand initiatives to gain customer loyalty;
  • Complete sales transactions and maintain proper accountability at registers.

About Forever 21

We offer competitive salaries and benefits for our employees, including health insurance, paid time off, and opportunities for career growth and development. The estimated annual salary for this role is $25,000 - $35,000 based on industry standards and average salaries in the retail sector.



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