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Insurance Customer Service Representative

1 month ago

ValdeReuil, Normandie, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

As a key member of our team, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information.

**Key Responsibilities**

* Process policy changes and updates in our system to ensure seamless customer experiences
* Handle incoming calls and emails from customers regarding policy inquiries and claims
* Collaborate with team members to resolve customer issues and ensure customer satisfaction
* Maintain accurate and up-to-date customer records
* Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner
* Stay up to date with insurance products and industry trends to effectively assist customers
* Follow company policies and procedures to ensure compliance with regulations and guidelines

**What We Offer**

* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Competitive compensation and benefits package

**Requirements**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficiency in using computer systems and software

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.