Client Support Associate
1 day ago
We are seeking a highly skilled and dedicated Client Support Associate to join our team at Banfield Pet Hospital.
As a Client Support Associate, you will be responsible for providing exceptional customer service to pet owners, addressing their concerns, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and web chat
- Analyze client needs and recommend relevant products or services
- Work collaboratively with the team to achieve goals and objectives
- Manage high-volume of incoming requests while maintaining a positive attitude and composure under pressure
Requirements:
- Associates degree preferred, or equivalent combination of education, training, and experience
- Minimum one year of relevant customer service and/or call center experience
- Excellent communication skills, both written and verbal
- Able to multitask, prioritize, and manage time effectively
Banfield is an equal opportunity employer committed to creating a diverse and inclusive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development.
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