Optician - Glendale, AZ - LensCrafters Macys

5 days ago


Glendale, Arizona, United States EssilorLuxottica Full time
Job Summary

We are seeking a skilled Optician to join our team at LensCrafters Macys in Glendale, AZ. As an Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.

Key Responsibilities
  • Welcome and engage with customers to understand their optical needs
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen and provide expert advice to customers
  • Take and record measurements, accurately adjust/fit eyewear with attention to detail
  • Assist team members with complex product needs and prescriptions
  • Utilize technology to accurately and efficiently complete tasks
  • Proactively identify and resolve customer issues, ensuring satisfaction and exceeding expectations
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  • Strive to achieve exceptional results on brand KPIs and competencies
  • Maintain a clean and organized store appearance, adhering to company standards
  • Inform management of safety opportunities and demonstrate safe work practices
Requirements
  • High School graduate or equivalent
  • State licensure
  • Optical dispensing experience
Preferred Qualifications
  • Previous customer service and retail experience

We offer a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits package. EssilorLuxottica is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations to individuals with disabilities and encourage applicants to request accommodations as needed.



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