Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Automotive. As the primary point of contact for our customers, you'll be responsible for providing top-notch customer service and ensuring their needs are met.
About Us:
Genuine Parts Company is a Fortune 200 company with a reputation for excellence in the automotive industry. We're committed to providing a positive consumer experience and fostering a culture of promotion from within.
Key Responsibilities:
Your key responsibilities will include:
- Providing exceptional customer service to our retail and wholesale customers
- Assisting customers in selecting the right auto parts for their vehicles
- Responding to customer inquiries and resolving issues in a timely manner
Requirements:
To succeed in this role, you'll need:
- A valid driver's license
- Previous experience in a customer-facing role or a parts store
- High school diploma or GED. Technical or trade school courses or degree
- Excellent verbal and written communication skills
- Love fast-paced retail environments
- Great listening skills and empathy for customers
What We Offer:
We offer competitive pay, starting at $17.25 per hour, plus benefits and opportunities for career growth.
If you're passionate about delivering exceptional customer service and have a strong background in customer-facing roles, we encourage you to apply.
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