Housekeeping Assistant

As a Chambermaid at Osage Casino, you will be responsible for maintaining the cleanliness and organization of hotel guest rooms, banquet rooms, and common areas.

Under the supervision of the Hotel Housekeeping Supervisor, you will be responsible for transferring clean and dirty linens and trash to/from laundry and room attendants cart.

You will also assist with stocking other items as needed within the hotel and ensure the cleanliness of all areas.

Responsibilities include moving furniture, boxes, stocking and re-stocking shelves, and trash removal.

Must be 18 years of age or older and have six months experience in customer service or hospitality.

Required to provide documents to show eligibility to work in the United States.

Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.

Department Operations:

Moves furniture, hangs drapes, and rolls carpet.

Dusts guest hallway walls, ceilings, woodwork, windows, door panels, and sills.

Clean guest's rooms to maintain property standards, including bed making, carpets, bathrooms, entrée ways, walls, ceilings, windows, mirror.

Transfers clean and dirty linens from hotel room to loading docks and or Laundry.

Guest Service:

Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.

Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.

On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff.

Regulatory Compliance:

Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.

Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

Read, write, speak and understand the English language.

Read Company or departmental reports, newsletters, and documents.

Protect the Company's value by keeping information confidential.

Perform assigned tasks under moderate supervision.

Knowledge of local, state, and federal sanitation laws.

Ability to safely use cleaning products and cleaning machinery.

Ability to learn methods of cleaning and caring for the hotel building.

Work is generally performed in a Hotel setting. Evening and/or weekend shifts may be required. Extended hours and irregular shifts may be required.

The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.

The employee may be exposed to risks associated with the use of tools/machinery or chemical hazards.