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Resident Care Supervisor
2 months ago
We are seeking a highly skilled and compassionate Resident Care Supervisor to join our team at Westwood Commons, a DePaul Senior Living Community. As a key member of our overnight shift team, you will be responsible for providing exceptional care and support to our residents, while also demonstrating positive leadership and oversight of each shift.
Key Responsibilities- Respect and maintain resident rights and confidentiality
- Listen and respond to residents' requests promptly and cheerfully
- Assist in providing for the social, emotional, and cultural needs of residents
- Lead each shift in a respectful manner and according to company policies and procedures
- Perform all duties and responsibilities of a Medication Technician and of a Resident Care Assistant
- Monitor residents' needs and make appropriate referrals to outside service providers
- Assist in providing a cheerful and homelike environment
- Monitor the work performance of the RCA's, HHA's, and PCA's to ensure residents receive the assistance they require
- Communicate clearly and thoroughly with staff members both on shift and the incoming shift regarding resident and community issues
- Communicate with the resident's family and responsible person timely and professionally
- Demonstrate skills to build relationships with residents that are warm, positive, caring, and supportive
- Relate professionally to staff from regulatory agencies
- Complete and review all written documentation prior to leaving the shift
- Participate in the required twelve (12) hours of in-services education per year and other meetings/inservice training deemed necessary
- Responsible for promptly reporting any staff or resident issues, using the documentation systems as described in the DePaul staff handbook before leaving their shift
- Maintain daily time card recording as described in the handbook
- Perform all other duties as directed by the Resident Care Director
- Must be at least 18 years of age
- HS diploma or GED preferred. CNA, HHA, or PCA certification preferred
- Must be dependable, hardworking, and willing to work as part of a team
- Must demonstrate excellent customer service skills
- Respects and maintains resident rights and confidentiality
- Must be First Aid certified (DePaul will provide training)
- Must pass the Health Evaluation exam/tests performed at the time of hire and yearly thereafter
- Must be approved by the NYS Criminal History Background Check (CHRC) unit and meet company employment criteria
Well-lit, air-conditioned/heated environment; may be exposed to residents with communicable diseases or confused residents who become combative. May be required to work outside on occasion when required by resident care needs (i.e., resident walks or other outdoor activities).
BenefitsThis position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs, Free Parking, and Staff Recognition Programs.
