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Automotive Damage Estimator Specialist

1 week ago

Charleston, West Virginia, United States The Boyd Group Full time
About the Role

The Automotive Damage Estimator Specialist is responsible for assessing vehicle damage, documenting needed repairs and parts replacement, and communicating with customers and insurance companies.

Responsibilities
  • Accurately assess vehicle damage and document needed repairs.
  • Communicate effectively with customers and insurance companies.
  • Ensure compliance with all insurance client requirements, processes, and metrics.
  • Collaborate with team members to achieve repair facility KPIs.
  • Attend training sessions and workshops as recommended by the Store Manager.
Requirements
  • Knowledge of repairs and OE guidelines.
  • High school diploma or equivalent.
  • Awareness of where to look for answers.
  • Basic computer skills.
  • Compliance for DRPs.
  • Minimum 1-year experience.