Citadel Store Associate
3 days ago
Job Summary:
The Citadel Store is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving personal sales goals.
Key Responsibilities:
* Greet all customers within 3 seconds of entry and engage in conversation to determine their familiarity with our brands and product offerings.
* Provide superior product knowledge about our products and services.
* Ability to retain knowledge about a variety of product.
* Ability to calculate product prices with accuracy.
* Ability to work well with others and enjoy engaging with people.
* Support management with on boarding and training new staff.
* Maintain adequate sales floor coverage.
* Respect the store schedules and attendance requirements.
Essential Job Duties:
* Achieve personal sales goals.
* Develop a selling culture in the store.
* Model exemplary selling techniques and customer service.
* Develop knowledge of a variety of products.
* Represent Citizen and all products in a positive manner.
* Ability to communicate product features and attributes to coworkers and clients.
* Maintain a positive attitude while working on the sales floor or back of house.
* Maintain adequate sales floor coverage.
* Abide by all company policies and procedures.
* Meets regular, predictable, dependable attendance and punctuality.
* Available to work a variety of hours, which may include early mornings, evenings and weekend shifts.
* Appropriately stocks cases, counters, or tables with merchandise and point of sale materials.
* Supports management in setting up advertising displays and arranges merchandise according to corporate guidelines to promote sales.
* Answers customer's questions concerning features and functions of watch products, demonstrating such as requested.
* Process transaction through KWI, POS provider and ensure customer has a copy of receipt.
* Assists in taking of inventory of stock, and advising management when store is running low on supplies or merchandise.
* Participate in store maintenance such as cleaning display cases, bathroom, counters, etc.
* Adheres to Loss Prevention and inventory control and compliance procedures
* Perform other duties as assigned
Qualifications:
* High school diploma or GED preferred
* 1-3 years of related experience
* Retail jewelry and watch experience highly desirable
Pay Range: $19.00/hr plus Commission
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