Guitar Technician

7 days ago


Henrietta, Missouri, United States Guitar Center Full time
Job Overview

Guitar Center is a leading music retailer that aims to empower musicians and non-musicians alike to experience the joy of creating music. As our Instrument Maintenance Specialist, you will play a crucial role in maintaining the quality of customer-owned instruments and store inventory.

About the Role

We are seeking an experienced Guitar Technician who is passionate about delivering exceptional customer experiences and ensuring the highest level of craftsmanship in instrument repairs. Your primary responsibility will be to service customer-owned instruments with precision and attention to detail, while also maintaining store-owned gear and completing warranty repair work as needed.

Key Responsibilities
  • Interact with customers to ensure a positive experience and resolve any issues that may arise.
  • Service customer-owned instruments with a high level of craftsmanship, meeting or exceeding customer expectations.
  • Maintain store-owned gear, performing routine maintenance and repairs as required.
  • Complete warranty repair work in a timely and efficient manner.
  • Assist in other duties as assigned by management.

Requirements

To succeed in this role, you will need to have:
  • A skilled understanding of repairing guitars and stringed instruments.
  • Fundamental knowledge of Guitar Center products, including their features and benefits.

What We Offer

In return for your expertise and dedication, we offer a competitive salary range of $16.00 - $24.00 per hour, plus commission depending on your background and experience. You will also have access to a comprehensive benefits package, including medical, dental, vision, 401(k) matching, mental health support, paid time off, and tuition reimbursement options. Additionally, you will have the opportunity to develop your skills and knowledge through ongoing training and development programs.

Why Join Us?

At Guitar Center, we value diversity, equity, and inclusion, and we strive to create an environment that is welcoming and inclusive for all employees and customers. If you share our passion for music and commitment to excellence, we encourage you to apply for this exciting opportunity.

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