Senior Customer Success Specialist

1 week ago


Danvers, Massachusetts, United States Banner Industries of N.E., Inc. Full time
Key Responsibilities

The Senior Customer Success Specialist will be responsible for ensuring the continued satisfaction of our customers by delivering exceptional service and support. This individual will work closely with cross-functional teams to identify and resolve customer issues, as well as develop and implement strategies to improve overall customer satisfaction.

The successful candidate will have excellent communication and problem-solving skills, as well as a strong understanding of the technical requirements of our products and services. They will also be able to analyze complex customer needs and develop effective solutions to meet those needs.

We offer a competitive salary of $80,000 - $105,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, 401(k) matching, and paid time off.



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