Cyber Infrastructure Specialist

4 days ago


Orlando, Florida, United States Cole Engineering Services Full time

Cole Engineering Services is a premier provider of modeling and simulation (MandS) training solutions to the Federal Government and industry. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider.

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This role demands an individual who excels at providing top-tier IT support in a multifaceted and dynamic environment. As the zenith of our helpdesk team, the engineer will address advanced technical challenges, ensuring that the solutions align seamlessly with the strategic objectives of our customer.

Responsibilities: Utilize Jira Service Manager tools and vSphere to monitor and maintain the PCTE platform guaranteeing its peak performance. Provide a structured approach to service design, transition, and operation, ensuring that IT services are aligned with the needs of the user. Furthermore, they will incorporate user feedback for ongoing improvements to the customer experience.

The ideal candidate should demonstrate flexibility in their work schedule, including the ability to work different shifts and weekends. This position requires approximately 25% travel. Estimated salary: $144,500 - $176,200 per year.

We offer a comprehensive benefits package including medical, dental, and vision coverage, wellness program, 401(k) matching, disability insurance, employee assistance program, life insurance, education and training, and generous leave policy.

Please note that pursuant to a government contract, this specific position requires U. S. Citizenship status and a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, with either Full Scope or Counterintelligence (CI) Polygraph, is mandatory.



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