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Shift Lead

2 months ago

Cincinnati, Ohio, United States Crumbl Cookies Full time

Job Summary:

Crumbl Cookies is seeking a highly motivated and organized Shift Lead to oversee evening operations and ensure seamless customer experiences. As a key member of our team, you will be responsible for supervising employees, creating shift schedules, and maintaining high standards of quality and cleanliness.

Key Responsibilities:

  • Supervise and train employees to ensure excellent customer service and quality products.
  • Create and manage shift schedules to meet business needs.
  • Monitor and maintain a clean and safe work environment.
  • Handle customer complaints and issues in a professional and courteous manner.
  • Assist with inventory management and ordering supplies as needed.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong leadership and problem-solving skills.
  • Ability to lift up to 55 pounds and stand for long periods.

Benefits:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Free cookies and employee discounts.
  • A fun and dynamic work environment.

Working at Crumbl Cookies:

Crumbl Cookies is a rapidly growing company that values its employees and provides opportunities for growth and development. We are committed to providing excellent customer service and quality products in a fun and dynamic work environment.