High Point Emergency Response Team
6 days ago
Job Description:
We are seeking a skilled Public Safety Telecommunicator to join our team in the City of High Point. This is an exciting opportunity for someone who is passionate about public service and has excellent communication skills.
About the Position:
You will be responsible for receiving and processing emergency calls, gathering critical information, and dispatching appropriate resources. You will work closely with our fire and law enforcement departments, as well as other agencies, to respond to emergency calls and provide critical information to those in need.
Duties and Responsibilities:
- Answer emergency calls and gather critical information, including caller ID, location, and nature of the emergency
- Dispatch emergency responders, such as police, fire, and ambulance
- Operate specialized software and equipment to manage emergency situations and communicate with field units
- Provide critical information to emergency responders, including caller statements and incident details
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication and problem-solving skills, with the ability to remain calm under pressure
- Ability to type at least 30 words per minute and operate specialized software and equipment
- Valid North Carolina driver's license required
Benefits:
The City of High Point offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates from all backgrounds.
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