Home Protection Manager
3 weeks ago
We are seeking a skilled leader to join our team as a Home Protection Manager. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
- Oversee sales teams to achieve individual and team goals, ensuring high performance standards are met.
- Communicate company goals and initiatives to team members, fostering a culture of accountability and excellence.
- Provide coaching and developmental plans to team members to drive improved performance and productivity.
- Monitor and audit team member systems to ensure data integrity and quality standards.
- Partner with HR to hire and manage a full-staffed team, prioritizing cultural fit and motivation.
Requirements:
- 3+ years of management experience in sales or customer service.
- 2+ years of managing remote teams or call centers.
- Must qualify for a Florida telemarketing license.
- Excellent verbal and written communication skills, with a focus on conflict resolution.
- Bilingual (Spanish) is a plus, but not required.
About ARW Home:
At ARW Home, we empower homeowners with comprehensive protection and professional accountability. Our goal is to make every homeowner feel confident and secure, rain or shine. With a range of products, including warranty plans for appliances and home systems, electronics protection plans, and water and sewer line plans, we offer the best protection for the unexpected.
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