Audi Service Advisor

3 weeks ago


Shreveport, Louisiana, United States Family Car Group Full time
Job Overview

We are seeking a skilled Service Advisor to join our team at Family Car Group. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Greet and Engage with Customers

Provide a warm and welcoming experience for our customers, ensuring they feel valued and respected.

Communicate Effectively

Clearly translate repair needs to our technicians, ensuring that our customers receive accurate and timely information.

Sell and Manage Services

Upsell additional services using low-pressure, high-integrity methods, ensuring that our customers receive the best possible value.

Provide Accurate Estimates

Provide accurate repair and maintenance estimates, ensuring that our customers are informed and confident in their decisions.

Follow Up and Follow Through

Follow up on each repair, keeping our customers informed of progress and ensuring that their needs are met.

Benefits and Culture

At Family Car Group, we offer a comprehensive benefits package, including medical, dental, vision, 401(k), and paid training. Our dealership is dedicated to providing a positive and supportive work environment, where our employees can grow and thrive.

We are committed to building relationships based on mutual respect and complete transparency. If you are a talented individual looking for a rewarding and challenging career in the automotive industry, we encourage you to apply today.



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