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Store Operations Leader

2 months ago

Dunedin, Florida, United States The Honu Restaurant Full time
Position Overview

The Keyholder role at The Honu Restaurant is essential for ensuring smooth operations and exceptional customer service. This position combines responsibilities of both a server and a supervisory role, requiring a balance of direct customer interaction and managerial duties.

Key Responsibilities:
  • Oversee the opening and closing procedures of the restaurant, ensuring compliance with company policies in the absence of management.
  • Maintain a professional appearance by arriving in a clean uniform and upholding hygiene standards.
  • Exhibit a customer-first mentality, ensuring that guests feel valued and respected.
  • Deliver service with a friendly demeanor, enhancing the dining experience for all patrons.
  • Possess comprehensive knowledge of the menu, including daily specials and beverage offerings.
  • Accurately take orders and suggest additional items to enhance guest satisfaction.
  • Ensure a clean and safe work environment for both staff and customers.
  • Support colleagues as needed, fostering a collaborative team atmosphere.
  • Promptly report any hazards or spills to management to maintain safety standards.
  • Proactively contribute ideas for improving service quality and operational efficiency.
  • Assist in training new staff members, sharing insights on delivering exceptional service.
  • Collaborate with management on daily operations to enhance guest experiences and promote a positive environment.
Benefits:
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources