Member Experience Specialist

3 days ago


Milton, Delaware, United States Sam's Club Full time
Job Description
Sam's Club is looking for a Member Experience Specialist who can provide exceptional customer service to members across the club. As a Member Experience Specialist, you will be responsible for ensuring members see a well-kept parking lot, which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members by helping them load their vehicles and supporting creating a great member experience. This means you are constantly on your feet and on the go, rain or shine, sleet or snow.

You will make an impact by maintaining a positive attitude by smiling, greeting, and thanking members. You will also provide exceptional customer service to members across the club as needed, answering any questions they may have. Additionally, you will maintain a clean, neat, and member-ready area.

The estimated salary for this position is $20.50 per hour. We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Benefits include health insurance, 401(k), stock purchase, and company-paid life insurance. You will also receive paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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