Senior Branch Manager

4 weeks ago


Forest Hills, New York, United States M&T Bank Full time
Job Summary

As a Senior Branch Manager at M&T Bank, you will be responsible for leading a team of banking professionals to achieve annual sales and profitability goals. You will oversee all activities of the branch, ensuring the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.

Key Responsibilities
  • Direct sales and business development efforts to drive overall profitability
  • Lead team through coaching, performance management, and setting priorities
  • Build and develop branch staff, identifying and recruiting top talent
  • Proactively prospect and grow Business Banking relationships through outreach and community building
  • Ensure operational and regulatory requirements are maintained, including consumer and business banking guidelines
  • Take ownership of complex account servicing and error resolution issues
  • Engage with all team members and business partners as appropriate
Requirements
  • Bachelor's degree or equivalent experience
  • Minimum three years sales experience and two years managerial experience or proven leadership abilities
  • Life/Accident and Health Insurance licensing required within 18 months of entry into position
  • Strong knowledge of Business Banking products, services, and client relationship management
  • Ability to communicate and function professionally with all levels of personnel and business partners
Preferred Qualifications
  • Demonstrated sales/business development experience and success
  • Excellent communication and interpersonal skills
  • Proven ability to demonstrate and coach exceptional customer service
  • Strong financial services product knowledge
  • Strong organization, time management, and prioritization skills
About M&T Bank

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $87,146,371.55 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.



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