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Property Field Inspection Claims Specialist
2 months ago
State Farm is seeking a highly skilled Property Field Inspection Claim Specialist to join our dynamic team. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims. Your expertise in handling accidental and weather-related claims will be essential in providing exceptional customer service and ensuring that our policyholders receive the support they need.
Responsibilities- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
- Bachelor's degree in a related field is preferred or equivalent work experience
- Minimum of 5 years experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and claim handling practices
- Demonstrated knowledge of both residential and commercial building construction
- Familiarity with local regulations and compliance requirements in California
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and negotiate settlements
- Detail-oriented with strong organizational and analytical skills
- Proficient in using claims management software and other relevant tools
- Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- A valid driver's license is required
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection
- Xactimate, XactContents
State Farm is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, including a starting salary of $73,114.48 annually, $56.65/hour, and a range of benefits, including an annual bonus, annual merit increases, 401(k) contribution, paid time off, and more. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.
