Chief Hospitality Operations Manager
7 days ago
The Sheraton Pittsburgh Hotel at Station Square is a premier hotel destination in the heart of Pittsburgh, offering 399 spacious rooms and 30,000 square feet of versatile event space. As our Chief Hospitality Operations Manager, you will play a pivotal role in ensuring the seamless execution of events, sales, and daily operations within our Restaurant/Bar department.
Job Summary
This position oversees the management of restaurant operations, including food safety, service, and cleanliness. You will be responsible for leading a team of dedicated professionals to deliver exceptional guest experiences, while also driving revenue growth through sales and marketing initiatives.
Responsibilities
- Lead and manage a team of restaurant staff to ensure seamless execution of events and daily operations.
- Develop and implement strategies to drive revenue growth through sales and marketing initiatives.
- Ensure compliance with operational standards, company policies, and local laws and regulations.
- Collaborate with cross-functional teams to promote the Sheraton brand and enhance customer satisfaction.
- Conduct regular training sessions to develop employees' skills and knowledge.
- Maintain accurate records of employee performance, training, and development.
Requirements
- Bachelor's degree in hospitality, business, or a related field.
- Minimum 3 years of experience in restaurant management, preferably in a luxury hotel setting.
- Proven track record of delivering exceptional guest experiences and driving revenue growth.
- Strong leadership and communication skills, with ability to motivate and inspire team members.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with local laws and regulations, as well as company policies and procedures.
Salary and Benefits
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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