Project Coordinator Senior Specialist
7 days ago
We are seeking a highly skilled Sales Project Coordinator to join our team. This role requires exceptional organizational skills, attention to detail, and excellent customer service.
Job Summary
The successful candidate will be responsible for coordinating office furniture projects from intake to completion. This includes delivering and organizing necessary documentation, coordinating project timing with warehouse workload, installer availability, and customer needs.
Responsibilities
- Documentation and Coordination: Deliver and organize necessary documentation from intake to completion. Coordinate project timing with warehouse workload, installer availability, and customer needs.
- Freight and Installation: Negotiate freight rates, dates, and times with various freight companies. Negotiate installer rates, dates, and times with various installation crews.
- Communication and Follow-up: Proactively communicate and follow-up as necessary with all parties involved along the way in any given project – displaying courtesy and professionalism with every communication.
- Logistical and Technical Issues: Identify logistical and technical issues with any project as soon as possible and work with necessary parties to resolve in the most effective manner.
- Product Procurement: Order requisite products from 3rd party vendors which we do not stock. Research details about products, sometimes negotiate prices, and create purchase orders to be submitted to accounting for final approval.
- Installation and Punch-lists: Follow-up with installation crews and customers for any outstanding work and punch-lists necessary to complete the job 100%, then act on these punch-lists by creating work orders and submitting to warehouse for execution.
Desired Skills and Qualifications
- Project Management Experience: 2+ years of project management and/or account management experience.
- Office Furniture Knowledge: Working knowledge of commercial office space planning, architecture, or construction. Working knowledge of office furniture including systems furniture and case-goods.
- Customer Service Skills: Professional attitude and business acumen. High attention to detail with great organizational skills. Customer service or logistics or similar experience in a fast-paced organization.
- Communication Skills: Ability to be client's point of contact for all questions and concerns via phone or email. Ability to coordinate between departments.
- Problem-solving Skills: Exceptional problem-solving capability. Strong performance under pressure in a fast-paced environment.
- Technical Skills: Excellent Microsoft Office (Excel, Word), Google Sheets/Docs, general internet and computer skills.
- Education: Bachelor's Degree preferred.
Compensation and Benefits
This is a full-time position offering a competitive salary of $65,000 - $75,000 per year. We also offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) matching, paid time off, and life insurance.
About Us
Arnolds Office Furniture is a leading provider of office furniture solutions. We offer a wide range of products, including custom cubicles, ergonomic chairs, and conference tables. Our mission is to provide our customers with the best possible products and services, while exceeding their expectations.
Why Work Here?
We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about providing excellent customer service and exceeding customer expectations. We believe in recognizing and rewarding our employees' achievements, and offer a competitive compensation and benefits package to reflect this.
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