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Quality and Patient Safety Specialist

2 months ago

MagstattleBas, Grand Est, United States Children's Hospital & Medical Center Full time
About the Role

We are seeking a highly skilled and experienced Quality and Patient Safety Specialist to join our team at Children's Hospital & Medical Center. As a key member of our organization, you will play a critical role in ensuring the highest level of quality and safety for our patients.

Key Responsibilities
  • Patient Safety and Performance Improvement
    • Collaborate with patient care services, ancillary departments, medical staff, and multidisciplinary groups to identify, evaluate, and recommend modifications of high-risk clinical activities that may lead to patient harm.
    • Review Eye on Safety reports daily and participate in Daily Safety Brief.
    • Coordinate and facilitate department Case Reviews to identify gaps in care and assign appropriate action items to prevent future occurrences.
    • Utilize evidence-based methodologies, such as RCA, FMEA, and ACAs, to improve systems and processes.
    • Assure accountability for the sustainment of performance improvement activities.
    • Collect, oversee, analyze, and display data using tools and techniques that are appropriate for the intended audience.
    • Facilitate all levels of cause analysis, develop standard documentation templates, and work with responsible staff to assure completion of selected actions.
    • Serve as a liaison and PI resource to Nursing shared governance councils and hospital Interdisciplinary Committees.
    • Analyze and aggregate variance information, identify trends, and report findings to department and organization leaders as appropriate.
    • Liaison between the Patient Safety Organization and our organization.
    • Serve as an instructor for New Employee Orientation on Error Prevention.
  • Project Management
    • In collaboration with senior leadership, identify and prioritize organizational projects that align with the strategic plan.
    • Work collaboratively with project stakeholders to develop a comprehensive project plan, including Scope, Schedule, Cost, Anticipated Outcomes, Organization and Communications, Staffing, Risk and Issue Management, and Change Management.
    • Perform project planning, create, build, and update project schedules, project charters, project plans, status reports, and work breakdown structures.
    • Foresee potential barriers in projects and communicate accordingly.
    • Facilitate and lead project meetings as necessary.
    • Implement and manage project changes and interventions to achieve desired project outcomes.
    • Collects, analyzes, and displays data demonstrating project performance, using appropriate tools and techniques to project evaluations and assessment of results.
    • Influence others and move toward a common vision or goal.
    • Identify and engage key stakeholders for pathway development and serve as a liaison with other departments to ensure successful pathway implementation.
    • Facilitate clinical pathway development by coaching project leaders, planning, implementing, tracking, and assisting with data collection and analysis.
  • Education
    • Provide formal and just-in-time training on quality improvement and patient safety tactics.
    • Maintain a multi-tiered quality and safety education program, assessing education program annually for effectiveness.
    • Develop and maintain organization-wide templates for documentation of quality improvement activities, assuring consistency of written information.
    Requirements
    • Bachelor's Degree in a related field from an accredited college or university.
    • Master's Degree in a related field from an accredited college or university preferred.
    • Minimum three years' experience in healthcare-related performance/process improvement or project management.
    • Minimum three years' clinical experience, preferably in pediatrics.
    Skills and Abilities
    • Strong clinical knowledge and background.
    • The basic principles of performance improvement, including cause analysis process.
    • Methods and mechanisms of using data to evaluate safety and performance.
    • The relationship between variation and outcome.
    • Computer programs, including word processing, graphics, spreadsheet, and presentations.
    • Positive interpersonal relationship skills with individuals and groups in a wide variety of settings.
    • Critical thinking skills.
    • Able to do strategic planning and project management.
    • Skills in negotiation, problem solving, educational, and quality improvement strategies.
    • Ability to turn data into information.
    • Strong facilitation skills.
    Licenses and Certifications
    • Six Sigma Green Belt Certification within two years of hire.
    • BCLS - Basic Life Support through the American Heart Association.
    • CSSBB - Six Sigma Black Belt preferred.
    • CPN - Certified Pediatric Nurse preferred.