Customer Service Specialist

3 weeks ago


Murfreesboro, Tennessee, United States Joel Laird - State Farm Agent Full time
About the Role

We are looking for a Customer Service Specialist to join our team at Joel Laird - State Farm Agent. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers to understand their insurance needs and provide solutions.
  • Use a customer-focused approach to educate customers about insurance options and develop leads.
  • Collaborate with the agent team to market and sell State Farm insurance and financial service products.

Salary and Benefits:

  • A competitive salary of $55,000 - $75,000 per year, plus commission/bonus potential.
  • A comprehensive benefits package, including Simple IRA, group health benefits, paid time off, and flexible hours.
  • Opportunities for growth and advancement within the agency.

Requirements:

  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Proactive problem-solving skills and attention to detail.


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