Guest Room Quality Assurance

5 days ago


Wichita, Kansas, United States StepStone Hospitality Inc. Full time
Job Summary

We are seeking a Guest Room Quality Assurance specialist to join our team at the StepStone Hospitality Inc. hotel. In this role, you will be responsible for ensuring the cleanliness and quality of our guest rooms and public areas meet the highest standards.

Key Responsibilities
  • Conduct regular inspections of guest rooms and public areas to identify areas for improvement.
  • Develop and implement effective strategies to improve cleaning processes and procedures.
  • Collaborate with colleagues to ensure seamless execution of housekeeping tasks.
  • Provide exceptional customer service to guests and respond to their needs promptly.
Requirements and Qualifications

To be successful in this role, you will need:

  • A strong attention to detail and ability to work independently.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with colleagues.
  • Able to lift and move up to 20 lbs, as well as push/pull equipment as needed.
  • Familiarity with hotel operations and policies.

Estimated Salary: $52,000 - $72,000 per year, depending on experience. We offer a comprehensive benefits package and opportunities for career advancement.



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