Optical Sales Associate
2 weeks ago
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
Job DescriptionThe Sales Associate role is responsible for providing exceptional customer service and selling, fitting, and dispensing eyewear to customers. Key responsibilities include:
- Meeting sales and company objectives
- Adhering to National Vision's Code of Conduct to ensure a professional and productive environment
- Working to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers
- Assisting with dispensing eyeglasses and contact lenses to customers, as permitted by state law
- Educating clients on proper eyeglass and contact lens care
- Maintaining accurate and organized patient records
- Notifying customers when orders are ready or of any delays
- Assisting customers with picking out eyewear, recommending appropriate products for lifestyle and Rx
- Answering, screening, and forwarding incoming phone calls in accordance with National Vision protocol
- Diligently maintaining the cleanliness of all equipment, workstations, and the overall facility on a daily basis
- Ensuring inventory control and loss prevention procedures are followed at all times
- Maintaining visual merchandising according to Brand and Company Standards
To be successful in this role, you will need:
- 1+ years related experience or training in retail/customer service preferred
- Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies
- In some locations, bilingual abilities preferred
- Ability to give instruction in a clear and concise manner to customers
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Must be available evenings and Saturdays
We offer a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment.
We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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