Banquet Server

5 days ago


Asheville, North Carolina, United States The Biltmore Company Full time

Job Summary

The Biltmore Company is seeking a highly skilled and experienced Banquet Server to join our team. As a Banquet Server, you will be responsible for providing exceptional service to our guests and ensuring that every event is a success.

Key Responsibilities

  • Maintain banquet and meeting facilities during the course of events, checking regularly to ensure that breaks are re-stocked and tables are cleared.
  • Set up and/or complete set up of banquet/meeting facilities.
  • Complete breakdown and clean-up of banquet facilities at the conclusion of the function.
  • Ensure that all equipment, including china, glass, silver, linen, etc., is in its best possible working condition.

Requirements

  • High school diploma (or equivalent) required.
  • Minimum of six (6) months of related food and beverage experience required.
  • Demonstrated commitment to delivering world-class guest service as part of a dynamic team.
  • Outstanding organizational skills and the ability to multi-task and prioritize.
  • Ability to exercise great judgment and proactively anticipate the needs of guests.
  • Knowledge of various room set-ups and standard equipment involved preferred.
  • Able to work in a fast-paced environment under deadlines.
  • Adaptability is a must.
  • Applicants must be at least 18 years of age.

Physical Requirements

  • Able to lift/push/pull and carry 50 pounds.
  • Endure various physical movements throughout the work area.
  • Ability to stand/walk for extended periods of time.
  • Work indoors and outside in all types of weather with fluctuations in temperature and conditions.
  • Remain in stationary position for periods of 30+ minutes throughout the work shift.
  • Ability to climb stairs as needed.
  • Satisfactorily communicate with guests, management, and co-workers to their understanding.

Essential Job Duties

  • Provide exceptional service to guests and ensure that every event is a success.
  • Work closely with the Banquet Manager, Banquet Supervisor, Houseman, and the culinary team to ensure seamless execution of events.
  • Anticipate and meet the needs of guests, providing a fun and friendly experience.
  • Ensure that all equipment and facilities are in good working condition.

Qualifications

  • High school diploma (or equivalent) required.
  • Minimum of six (6) months of related food and beverage experience required.
  • Demonstrated commitment to delivering world-class guest service as part of a dynamic team.
  • Outstanding organizational skills and the ability to multi-task and prioritize.
  • Ability to exercise great judgment and proactively anticipate the needs of guests.
  • Knowledge of various room set-ups and standard equipment involved preferred.
  • Able to work in a fast-paced environment under deadlines.
  • Adaptability is a must.
  • Applicants must be at least 18 years of age.

Physical Requirements

  • Able to lift/push/pull and carry 50 pounds.
  • Endure various physical movements throughout the work area.
  • Ability to stand/walk for extended periods of time.
  • Work indoors and outside in all types of weather with fluctuations in temperature and conditions.
  • Remain in stationary position for periods of 30+ minutes throughout the work shift.
  • Ability to climb stairs as needed.
  • Satisfactorily communicate with guests, management, and co-workers to their understanding.

Skills

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to exercise great judgment and proactively anticipate the needs of guests.
  • Knowledge of various room set-ups and standard equipment involved preferred.

Behaviors

  • Team player with a positive attitude.
  • Adaptable and flexible in a fast-paced environment.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.

Motivations

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop skills and knowledge in the hospitality industry.
  • Opportunity to work with a talented and dedicated team.

Education

  • High school diploma (or equivalent) required.

Experience

  • Minimum of six (6) months of related food and beverage experience required.

Licenses & Certifications

  • None required.

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