Retail Sales Associate

2 days ago


Hamilton, Ohio, United States AAA Mid Atlantic Full time

AAA Mid-Atlantic is seeking a motivated Retail Sales Associate to join our team in Sales. This role involves providing exceptional customer service, promoting AAA products and services, and driving sales success.

Job Responsibilities:

  • Deliver outstanding customer service by engaging with members and identifying opportunities to upsell and cross-sell AAA products and services.
  • Assist members with travel planning, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Requirements:

  • A minimum of six (6) months of sales and customer service experience.
  • Effective written and oral communication skills.
  • Proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Basic geography knowledge beneficial.
  • A High School Diploma/GED as a minimum educational requirement.
  • Satisfactory pre-employment and post-employment screening results.

Benefits:

  • Competitive compensation based on experience and location.
  • AAA Premier Membership benefits.
  • 401(K) plan with company match up to 7%.
  • Comprehensive medical, dental, vision, and prescription coverage.
  • Tuition reimbursement program.

About Us:

AAA Club Alliance is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a welcoming work environment that enables us to meet our goals and support our values while serving our members and customers.



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