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Part Time Universal Banker

2 months ago

Paramus, New Jersey, United States Citigroup Inc Full time
Job Summary

Citigroup Inc is seeking a Part Time Universal Banker to join our team. As a Part Time Universal Banker, you will be responsible for providing exceptional customer service to our internal and external customers. You will work closely with the Branch team to execute all service transactions and sales referral routines to deepen client relationships.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Execute all service transactions and sales referral routines to deepen client relationships
  • Work closely with the Branch team to achieve sales and service goals
  • Develop and maintain knowledge of bank products and services
  • Proactively identify and address client sales and service needs
  • Engage with clients to understand their financial needs and provide solutions
  • Use digital tools and technology to present product offers and financial solutions to clients
  • Take ownership of client problems and resolve issues promptly and effectively
  • Recognize transaction needs of clients and direct them to alternative self-service channels
  • Exercises ownership and ensures all follow-up items are complete or handled off to the appropriate individual(s)
Requirements
  • 1-3 years relevant experience in customer service or sales
  • Excellent verbal and written communication skills
  • Analytical and problem-solving skills
  • Basic computer and digital tools skills
  • High School diploma or equivalent
Preferred Qualifications
  • Retail experience
Work Environment

This is a part-time position. The salary range provided is based on a 40 hour work week. The hourly rate corresponding to the annual range is $31.37. In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.