HVAC Sales Associate
4 weeks ago
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a skilled HVAC Sales Associate to join our team and contribute to our success.
Key Responsibilities:
- Manage customer orders from receipt to shipment of products
- Communicate daily with customers via phone, email, and other channels
- Promote and support sales promotions
- Collaborate with regional sales force and other field staff to deliver premier customer service
- Work closely with other vital departments to ensure timely delivery of products
- Research and resolve customer complaints and issues
- Provide same-day responses to customer inquiries
- Process credit and return requests
- Perform daily maintenance to customer orders to ensure timely delivery
Requirements:
- High school diploma or equivalent combined education and experience
- Experience related to customer service and high call volume
- Proficiency in Windows operating environment, including email and Microsoft Office software
- Strong interpersonal skills and decision-making abilities
- Effective and professional communication and organization skills
- Strong conflict resolution skills
- Ability to work effectively in a high-volume fast-paced environment
Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.
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