Merchandising Sales Associate, High Volume Position

2 weeks ago

Duncan, Oklahoma, United States Tractor Supply Full time
Job Summary

This position is responsible for working as part of the Field Activity Support Team (FAST) to own and execute variable tasks such as planograms, signage, price changes, and physical inventories. The ideal candidate will provide legendary customer service and interact with customers and team members.

Key Responsibilities
  • Maintain regular and predictable attendance.
  • Work scheduled shifts Monday thru Thursday, unless otherwise dictated by business needs.
  • Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
  • Complete planograms and resets accurately and in a timely manner.
  • Maintain visual merchandise standards.
  • Perform store-specific measurements.
  • Complete store layout initiatives.
  • Perform accurate counts for store inventories, as well as cycle counts.
  • Complete Tractor Way top cap process.
  • Complete store price changes accurately and in a timely manner.
  • Hang store signage, including Circulars, Price Cuts, and Managers' Specials.
  • Assemble merchandise, fixtures, and PDQs.
  • Perform detailed recovery and review planogram integrity.
  • Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA:
    • Greet the Customer
    • Uncover the Customers' needs
    • Recommend products
    • Ask for the Sale
    • Provide peak coverage as needed (e.g., DAT)
Requirements
  • No experience is required.
  • High School Diploma is preferred.
  • Any suitable combination of education and experience will be considered.
Preferred Skills
  • Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
  • Strong communication and problem-solving skills.
  • Basic computer skills.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
  • Must be self-directed and have the ability to complete assignments with little to no assistance.
Working Conditions

The working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature.

Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete all required training.

It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.

It is essential to operate all equipment related to their job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service.

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