Optical Professional

3 weeks ago

Freehold, New Jersey, United States LUXOTTICA OF AMERICA INC Full time
Job Title: Licensed Optician

At LUXOTTICA OF AMERICA INC, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a critical role in helping us achieve this goal.

Job Summary:

We're seeking a highly skilled and customer-focused Licensed Optician to join our team. In this role, you'll be responsible for delivering legendary customer service, perfectly crafting high-quality eyewear, and exceeding customer expectations.

Key Responsibilities:
  • Welcome and set expectations with customers, ensuring a seamless and personalized experience.
  • Custom fit glasses and precisely place prescriptions in lenses, demonstrating exceptional attention to detail.
  • Act as a leader in optical acumen, providing expert guidance and support to colleagues.
  • Take and record measurements, accurately adjust and fit eyewear, and ensure finished products meet standards and customer needs.
  • Assist team members with complex product needs and prescriptions, showcasing your technical expertise.
  • Utilize technology efficiently, maintaining accuracy and attention to detail despite time pressure and customer volume.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Manage time effectively, prioritizing tasks and competing priorities with ease.
  • Strive for exceptional results on Brand KPIs and competencies, driving business growth and success.
  • Maintain a clean, attractive, and organized store environment, taking pride in your work.
  • Report safety opportunities and demonstrate safe work practices, ensuring a safe and healthy work environment.
  • Embody a resourceful, self-motivated, and results-driven mindset, continually seeking opportunities for growth and improvement.
  • Adhere to company policies and procedures, including discounts, promotions, and inventory management.
Requirements:
  • High School graduate or equivalent.
  • State licensure.
  • Optical dispensing experience.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current store merchandise.
  • Basic math skills.
  • Awareness of current fashion trends.
  • Selling skills, including the ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.
  • Embracing new technology and change.
Preferred Qualifications:
  • Previous customer service and retail experience.

We offer a competitive bonus and/or commission plan, which complements our first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.

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