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Chief Risk and Compliance Officer

1 week ago


Nashville, Tennessee, United States Hiller Plumbing, Heating, Cooling & Electrical Full time

Company Overview

Hiller Plumbing, Heating, Cooling & Electrical is a reputable company with 17 locations across four states. Our mission is to provide high-quality residential home services, ensuring customer satisfaction and employee happiness.

Job Description

We are seeking an experienced Risk and Safety Manager who will be responsible for fostering a culture of care and safety within our organization. The ideal candidate will have a proven track record in risk management and a deep understanding of health, safety, and regulatory guidelines.

The successful candidate will design and implement an overall risk management process, conducting regular training and encouraging employee participation in safety initiatives. They will also lead incident/accident investigations, root cause analysis programs, and maintain records of insurance claims and policies.

Responsibilities

  1. Create and sustain a strong safety culture by fostering awareness, conducting regular training, and encouraging active employee participation in safety initiatives.
  2. Design and implement an overall risk management process for the organization, including regular training and analysis of financial impact on the company when risks occur.
  3. Build risk awareness amongst staff by providing support and training within the company.
  4. Conduct regular risk assessments to identify potential hazards and implement measures to mitigate risks.
  5. Develop and update risk management plans as needed.
  6. Prepare action plans to decrease risk factors.
  7. Lead a Safety Committee educating leadership about the most significant risks to the business.
  8. Complete and/or direct safety meetings/training for all employees.
  9. Ensure thorough understanding and implementation of safety standards and program development.
  10. Ensuring individuals understand their own accountability for individual risks.
  11. Maintaining and managing records of insurance claims and policies.
  12. Develop new employee risk-based orientation including review of company safety policies and procedures, safety training, safety manual review, and on-the-job observation where applicable.
  13. Maintaining risk management reporting on established metrics tailored to the relevant audience, while developing new metrics that add value to the team.
  14. Conducting policy and compliance audits, including all needed representation with internal and external parties. Assisting in preparing and maintaining risk management and insurance budgets.
  15. Ensure compliance with regulatory bodies for local, state, and federal regulations, including OSHA, DOT, and EPA, demonstrating a strong understanding of EHS standards and DOT requirements.
  16. Serve as the primary liaison with all authority agencies required for DOT compliance, including but not limited to the FMCSA, state DOT offices, and local enforcement agencies.
  17. Partner with branch locations to enhance emergency response plans, including incident response, evacuation procedures, and first aid protocols.
  18. Visit branch locations to complete regular audits on employees, equipment, and site conditions.
  19. Provide training and certification for organization staff for risk awareness and avoidance.
  20. Establish effective processes into workplace accidents, injuries, or near misses. Analyze root causes and implement corrective actions to prevent future incidents.
  21. Monitor company and industry loss trends, developing new policies and procedures with changes in industry or results of incident investigation.

Required Skills and Qualifications

We are looking for candidates with:

  • A minimum of a bachelor's degree in risk management, Business Administration, or five years of risk management experience.
  • Professional Risk Manager (PRM) certification preferred.
  • Extensive experience with EHS and DOT safety audits, training programs, and accident investigation.
  • Required proficiency in computer use, data entry, and effectively utilizing Microsoft Office Suite.
  • Proven capability in defining, designing and delivering successful behavioral based safety programs.
  • Excellent professionalism and communication skills, both written and spoken.
  • Possesses a collaborative and customer-service focused work style.
  • Exceptional analytical skills required.

Benefits

  • Medical, Dental & Vision insurance
  • Long and Short-term disability
  • Company paid $50,000 life insurance
  • Company paid vacation
  • Paid holidays
  • Medical Flex Spending accounts - Family care

Others

Apply today if you have what it takes to be a part of the industry's best team in the home service industry.