Pet Store Team Lead
1 week ago
At Pet Supplies Plus, we're looking for a dedicated and passionate individual to join our team as a Shift Lead. As a key member of our store team, you'll be responsible for providing exceptional customer service, leading by example, and ensuring a positive shopping experience for our neighbors and their pets.
Key Responsibilities:
- Partner with store team leaders to learn and reinforce PSP standards and daily management routines.
- Provide leadership coverage and cover management functions up to four times a week when team leaders are offsite.
- Adhere to operational policies and procedures to ensure exceptional service is provided to our neighbors.
- Learn and perform back-office procedures, such as making signs, updating price changes, and inputting cashier records.
- Involvement in store recruiting, onboarding, and team member development.
- Communicate opportunities to improve community engagement or store performance to the team leaders.
Requirements:
- 2+ years of retail experience.
- Proficiency in Microsoft Office.
- Strong sales and customer service skills.
- Ability to operate all equipment, including a forklift, and climb ladders, bend, kneel, and lift up to 50 pounds.
- Candidates must be able to work flexible schedules, have reliable transportation, and pass a drug, background, and validated selection test.
- Must be 18 years of age or older.
About Us:
Pet Supplies Plus is an Equal Opportunity Employer.
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