Pet Store Team Lead

1 week ago


Cedar Falls, Iowa, United States Pet Supplies Plus Full time
Job Overview

At Pet Supplies Plus, we're looking for a dedicated and passionate individual to join our team as a Shift Lead. As a key member of our store team, you'll be responsible for providing exceptional customer service, leading by example, and ensuring a positive shopping experience for our neighbors and their pets.

Key Responsibilities:

  • Partner with store team leaders to learn and reinforce PSP standards and daily management routines.
  • Provide leadership coverage and cover management functions up to four times a week when team leaders are offsite.
  • Adhere to operational policies and procedures to ensure exceptional service is provided to our neighbors.
  • Learn and perform back-office procedures, such as making signs, updating price changes, and inputting cashier records.
  • Involvement in store recruiting, onboarding, and team member development.
  • Communicate opportunities to improve community engagement or store performance to the team leaders.

Requirements:

  • 2+ years of retail experience.
  • Proficiency in Microsoft Office.
  • Strong sales and customer service skills.
  • Ability to operate all equipment, including a forklift, and climb ladders, bend, kneel, and lift up to 50 pounds.
  • Candidates must be able to work flexible schedules, have reliable transportation, and pass a drug, background, and validated selection test.
  • Must be 18 years of age or older.

About Us:

Pet Supplies Plus is an Equal Opportunity Employer.


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