IT Lead

3 weeks ago


Houston, Texas, United States The City of Houston Full time
Job Title: IT Lead - Applications

Join The City of Houston as an IT Lead - Applications and play a key role in driving business process improvement and technology innovation.

About the Role:

The IT Lead - Applications will be responsible for leading the development and implementation of business applications, ensuring alignment with organizational goals and objectives. This role will work closely with various departments to evaluate and document business processes for technology improvement.

Key Responsibilities:
  • Process Ownership: Understand end-to-end processes and ensure alignment with organizational goals.
  • Process Improvement: Identify opportunities for process improvement and optimization, leading initiatives to streamline processes, increase efficiency, and reduce costs.
  • Documentation: Document and maintain detailed process documentation, including process maps, standard operating procedures (SOPs), and workflow diagrams.
  • Performance Monitoring: Assist in establishing Service Level Agreements (SLAs) and key performance indicators (KPIs) to measure the effectiveness and efficiency of business processes.
  • Stakeholder Collaboration: Collaborate with various stakeholders, including department heads, managers, and cross-functional teams, to understand their needs and incorporate feedback into process improvements.
  • Compliance and Risk Management: Ensure that business processes comply with relevant regulations and standards, identifying and managing risks associated with business processes.
  • Change Management: Lead change initiatives related to process improvements, ensuring smooth transitions and user adoption, communicating changes effectively to relevant stakeholders.
  • Technology Integration: Collaborate with IT teams to implement or enhance technology solutions that support and automate business processes.
  • Continuous Innovation: Stay informed about industry best practices and emerging technologies, driving a culture of continuous improvement and innovation within the organization.
Requirements:
  • Education: Bachelor's degree in Computer Science, Management and Information Systems (MIS), or a closely related field.
  • Experience: At least six (6) years of technology experience working with and supporting applications.
  • Skills: Analytical skills, communication skills, leadership abilities, project management skills, collaboration, knowledge of tools and methodologies, including Azure Dev Ops (ADO) tools, BPM (Business Process Management) methodologies, and relevant technologies.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

Apply online at [insert link].



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