Family Aquatic Center Team Member

6 days ago


East Lansing, Michigan, United States City of East Lansing Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at the East Lansing Family Aquatic Center. As a key member of our team, you will be responsible for providing exceptional customer service, handling daily financial transactions, maintaining facility cleanliness, and supporting the overall operation of the aquatic center.

Key Responsibilities
  • Provide positive and courteous service to guests and fellow staff
  • Handle daily financial transactions, including cash handling and accounting
  • Maintain work area to facility standards and cleanliness
  • Perform cleaning and sanitizing of restrooms and facility, as well as trash removal
  • Assist guests with their questions and needs
  • Work with lifeguard staff to provide a quality customer service experience
  • Attend staff meetings and training
  • Answer phone calls in a polite and professional manner
Requirements
  • Age 16 or older
  • Previous cash handling experience preferred
  • Knowledge and ability to operate concession equipment
  • Ability to work positively with the public
  • Current or ability to obtain Red Cross CPR and First Aid certifications
  • Available to work a minimum of 25 hours per week
  • Ability to work various shifts, including weekends and holidays
About the City of East Lansing

The City of East Lansing is committed to cultivating and maintaining a diverse, inclusive, and equitable workforce and culture that is reflective of the communities we serve. We strive to provide a high-quality experience for all employees, visitors, and residents, underscored by exceptional customer service and respect for individuals and their lived experiences.


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