Hillsborough County Support Specialist

3 weeks ago


Tampa, Florida, United States Hillsborough County (Florida) Full time
About the Role:

This Customer Service Representative position is a critical role in Hillsborough County's support team. The successful candidate will be responsible for delivering exceptional customer service experiences and resolving customer inquiries in a timely and professional manner.

Main Responsibilities:
  1. Provide top-notch customer service via phone, email, and in-person interactions.
  2. Analyze and resolve customer complaints and concerns efficiently.
  3. Maintain accurate and up-to-date customer records and accounts.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • At least two years of customer-facing experience in a similar role.
  • Strong communication and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

The estimated annual salary for this position is approximately $54,000, considering the local market conditions and industry benchmarks.



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