IT Coordinator

2 months ago


Ames, Iowa, United States Story Construction Full time
Job Title: IT Coordinator

Story Construction is seeking a highly skilled and motivated IT Coordinator to join our team. As an IT Coordinator, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:
  • Provide technical support and assistance to employees via phone, email, and in-person contact
  • Log and label new equipment, handle transfers of equipment, and review inventory and verify asset locations and users
  • Manage equipment requests, place orders for necessary items, and coordinate new computer and smartphone setup
  • Assist with video conferencing issues, provide training tips or videos, and administer SharePoint
  • Coordinate internet connections, install plan table TVs, and provision and de-provision employees in Active Directory
  • Liaise with end-users and the Managed Service Provider to ensure seamless communication and support
Requirements:
  • Relevant class or work experience
  • Systems support experience
  • Experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) is required
  • Experience with Active Directory, Windows Server, and Azure is desirable
  • Driver's License with good driving record required
Physical Demands:

The employee will work in conditions of repetitive movement, climbing, reaching, kneeling, bending or twisting, and using hands to lift, push, pull, carry, handle, control, or feel objects, tools, or controls. Occasionally, the employee may be required to crouch and work in awkward positions in installing and deploying technology solutions.

Story Construction is an Equal Opportunity Employer. All candidates will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law. Story is a drug-free workplace, and employment is contingent on the successful passing of a drug test. Story Construction participates in E-Verify.