Clinical Nursing Professional
1 month ago
Job Summary
The Clinical Nursing Professional will provide direct support for incoming patient calls with a variety of orthopaedic specific questions and needs. This role requires collaboration with the RN and/or provider to utilize clinical decision making skills efficiently and provide strong customer service.
Key Responsibilities
- Answers referred incoming calls promptly and redirects calls for advice from a provider and appointment booking when necessary.
- Under the direction of the RN and/or provider, handles patient advice calls, discusses test results, answers patient's questions, provides instruction and patient education, and enters E-scribe prescriptions for providers to sign.
- Documents phone note on each patient call and holds document to provider, and records accurate, concise, legible documentation pertaining to the patient history and phone conversation.
Requirements
- Minimum three (3) years as a Licensed Practical Nurse with competence in all aspects of nursing care and independent decision making.
- Current clinical proficiency, excellent clinical skills, organizational and prioritization, communication, critical thinking, and problem-solving skills.
- Current and valid license to practice practical nursing in the state of Ohio.
Work Schedule
Monday-Friday, 7:35PM-5PM, 40 hours per week.
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