Patient Business Services Specialist

7 hours ago


Farmington, Michigan, United States Trinity Health Full time
About the Role
This Patient Business Services Specialist position is a fantastic opportunity to join our dynamic team at Trinity Health. As a key player in our revenue cycle operations, you will have the chance to develop your skills and expertise while making a meaningful impact on the lives of our patients and families.

Responsibilities
- Perform day-to-day customer service activities handling various self-pay and insurance billing and collection inquiries, requests, and related functions as part of the revenue cycle process for an assigned PBS location.
- Assists patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints, problems, and general inquiries in a timely, responsive, and efficient manner.

Requirements
- High school diploma or Associate's degree in Accounting or Business Administration or related field and successful completion of Trinity Health Trainee program as well as achievement of related program productivity and quality standards or at least one (1) year of experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization, or other healthcare financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service activities or an equivalent combination of education and experience.

Our Benefits
- Competitive salary range: $18.46 - $27.60 per hour
- Opportunities for professional growth and development
- Collaborative and supportive work environment

Diversity and Inclusion
- At Trinity Health, we celebrate our differences and foster an inclusive culture that values and respects individual perspectives. We believe that our diverse workforce is essential to delivering high-quality patient care and driving innovation. Join our team and become part of a community that is passionate about creating a better future for all.

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