Patient Care Scheduling Specialist

3 weeks ago


Orland Park, Illinois, United States HomeHealth Advantage Inc Full time

In this dynamic role, you will play a critical part in delivering exceptional patient care and services to our clients. As a key member of our team, you will work closely with patients, families, and healthcare professionals to coordinate therapy schedules and resolve any issues that may arise.

  • You will be responsible for responding to incoming calls, emails, or online inquiries, addressing customer concerns, and escalating complex issues to senior staff members when necessary.
  • Utilize advanced computer systems to track patient data, schedule appointments, and maintain accurate records of interactions.
  • Develop and implement strategies to improve customer satisfaction, identifying areas for improvement and suggesting process enhancements to enhance the overall patient experience.

As a valued member of our team, you can expect a comprehensive compensation package, including a salary range of $50,000 - $65,000 per year, plus additional benefits such as health insurance, retirement plan, and paid time off.



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