Retail Sales Associate

3 days ago


Portland, Oregon, United States LaCrosse Footwear Full time

Job Summary
We are a company of craftsmen skilled in the art of footwear. Our goal is to provide exceptional customer service, while promoting our products and building long-lasting relationships with customers.

About Us

We strive each day to uphold ourselves to the highest standards, rooted in the Pacific Northwest. We're looking for a brand ambassador to contribute to a team of inspired, motivated individuals focused on delivering legendary customer service.

About the Role

This role involves interacting with customers, working the register, building displays or stocking shelves. You will have the opportunity to work in a fast-paced environment, moving with the energy of the store. In a single day, you will greet customers professionally and engage them in conversation about our products.

As a Danner Sales Associate, you will help your team deliver the most personal, memorable, and knowledgeable service possible to our customers. Your primary goal is to achieve personal sales goals while supporting the goals of the team.

Responsibilities
  • Greet customers in a timely, professional, and engaging manner.
  • Provide honest and confident feedback to customers regarding merchandise style and fit.
  • Consistently seek new product knowledge to act as an expert for the customer.
  • Set and achieve personal sales goals while supporting the goals of the team.
  • Work as a team player to ensure each customer receives the best service possible.
  • Actively learn, demonstrate, and foster the Danner culture in all actions and words.
  • Ensure that stock is replenished and displays are neat and rotated to encourage sales.
  • Assist with backroom projects and assignments as requested.
  • Track and achieve expected KPI metrics at individual and store level.
  • Ensure all workspaces are clean and tidy.
  • Perform opening and closing duties as requested.
  • Perform other duties as assigned by Manager.
Requirements

To be successful in this role, you must possess a natural passion for serving others and creating customer loyalty. Strong customer empathy and the ability to turn negativity into great customer experiences are essential.

You should be able to quickly learn new procedures and processes and handle multiple tasks in a fast-paced environment. Additionally, you must be willing to conduct yourself in accordance with Company's Core Values.

A high level of ownership, dependability, and initiative, along with flexible shift availability, are required for this retail environment.



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